Refund policy
Refund & Cancellation Policy
We appreciate your business and understand that circumstances may change. To ensure clarity and fairness, please review our refund and cancellation policy below:
Bounce House Rentals
Cancellations must be made at least 48 hours prior to the scheduled event to receive a refund.
Cancellations made within 48 hours of the event are non-refundable.
This policy also applies to any deposit paid at the time of booking.
Balloon Décor and Backdrop Rentals or Purchases
A minimum of 7 days' notice is required to receive a refund.
Cancellations made less than 7 days before the scheduled date are non-refundable.
Deposits made for these services are also non-refundable if canceled within this period.
We are committed to providing quality service and appreciate your understanding of these policies. For any questions or concerns, please contact us directly.